Company Wants To Get Rid of Email
To office workers everywhere struggling to stem the tide of messages filling their inbox, it probably sounds too good to be true.
However, a French technology company wants to make it a reality. Calling the volume of its e-mail “unsustainable,” IT services firm Atos Origin plans to ban internal e-mail from company communications within two years.
Instead of communicating through email, employees will communicate mostly through instant-messaging tools or wiki-like documents that can be edited by multiple users online.
“We are producing data on a massive scale that is fast polluting our working environments and also encroaching into our personal lives,” said Atos CEO Thierry Breton in a statement earlier this year. “At Atos Origin we are taking action now to reverse this trend.”
The issue gained new traction last week when Breton gave an interview to the Wall Street Journal in which he said he hadn’t sent a work e-mail in three years. “If people want to talk to me, they can come and visit me, call or send me a text message,” he told the newspaper. “Emails cannot replace the spoken word.”
Breton estimates that only 10% of the 200 messages his employees receive on an average day are useful, and that 18% is spam. Managers spend between 5 and 20 hours a week reading and writing e-mails, he says. Atos has 74,000 employees in 42 countries.
An Atos spokeswoman said response to Breton’s policy has been “positive” and that the company has reduced its volume of internal e-mails by 20 percent in six months.
If trends are any indication, Atos may be on to something. Recentsurveys have found e-mail use declining rapidly among younger people who prefer faster, less formal means of communication such as texting or instant messaging on Facebook or Twitter.
“Atos’ decision … is perhaps the most ringing endorsement yet for the notion that email is being gradually phased out of [the workplace],” wrote BonitaSoft CEO Miguel Valdés Faura on the tech blog GigaOm. “It will be interesting to see how many other large scale organizations will follow in its footsteps over the next several years.”